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With Cable & Wireless, Sprint out of the Hosting Business - Targeted Providers Like Inflow-St. Louis Report Growth in the Hosting Sector

Inflow-St. Louis Celebrates Third Anniversary, with Significant Revenue up-Tick and ISO 9001:2000 Certification Achievement

 

10/9/2003

St. Louis, MO -- (BUSINESS WIRE) -- Inflow, Inc., a leading provider of application hosting and outsourced IT services, announced the third-anniversary milestone of its Inflow-St. Louis Internet Data Center (IDC). The St. Louis IDC opened on September 23, 2000.

Even in the turbulent outsourcing market, Inflow has secured a strong operational and fiscal position in St. Louis business. Inflow-St. Louis has achieved 100% uptime for 36 straight months and increased revenues by 30% in Q3 2003. The St. Louis operations currently support 30+ companies including, Server4You, First Services, Osborn and Barr Communications, Future Source, Barry-Wehmiller, and Reinsurance Group of America.

Paul Berry, Vice-President, Network Services and Technical Support, First Services stated: "Inflow's operations are rock solid. I can see how they've achieved their ISO 9001 certification. That's why we chose them to house our most critical backup systems. We needed the 100% guarantee that our systems would be available to run our mission critical applications."

Wiesmann has developed and currently manages Inflow's St. Louis Internet Data Center (IDC), consisting of 11 employees, 20,000 square feet of raised floor, and over $1.5 million in annualized revenues. As a former Air Force Officer, Wiesmann led numerous research projects while serving in the military. Wiesmann joined Inflow over three years ago as an Operations Manager, but was promoted to General Manager shortly thereafter.

"In St. Louis, we have distinguished ourselves through comprehensive solutions, process focus and unending customer support -- our competitors can't match us," said Wiesmann. "Inflow is committed to the St. Louis community and we greatly appreciate our customers' continued support. We will continue to exceed customer expectations in the years to come."

Under Wiesmann's leadership, the St. Louis facility has achieved operational excellence and has the highest customer satisfaction ratings in the industry. Inflow-St. Louis received an 8.8 customer satisfaction score in 2003 as rated by independent marketing satisfaction firm, Customer Satisfaction Marketing of Atlanta. (The industry average is 8.2.) Wiesmann attributes the IDC's performance to his staff.

"I have a remarkable team that always goes above and beyond our customers," said Wiesmann. "We've kept our existing customer base and continued to grow largely because our proven customer service is a demonstrable value to new prospects."

The St. Louis IDC plans to hold a three-year anniversary party on Thursday, October 23, from 5 to 8 p.m. at the Ameristar Casino-Belfontaine Room: 1260 South Main Street St Charles, Mo. 63301. Interested parties should RSVP to J.R. Wiesmann at jrwiesmann@inflow.com by Wednesday, October 15.

About Inflow

Inflow provides technology solutions to companies with critical business and network applications. Founded in 1997, Inflow opened its first Internet Data Center (IDC) in June 1998 and currently serves more than 800 customers from its IDCs in 12 markets throughout the U.S. Leveraging its expertise in application, network and datacenter management, the company is able to deliver the most reliable, secure, scalable and cost-effective outsourcing solutions available. Core services are offered within Inflow's three primary lines of business: Application Hosting and Management, Business Continuance and Disaster Recovery, and Enterprise Datacenter Management. In its sixth year of business, Inflow generated approximately $50.7 million in total revenues last year. Investors include Meritage Private Equity Funds, Centennial Ventures, Telecom Partners, Spire Capital Partners, The Halyard Capital Fund, GE Capital and PNC Equity.

Inflow has recently received ISO 9001:2000 certification. Lloyd's Register Quality Assurance (LRQA), a worldwide leader in quality systems evaluation, concluded that Inflow should be registered to ISO 9001:2000 as it has successfully completed audits for Inflow's Quality Management System. ISO 9001:2000 is an international standard of quality. Less than one percent of companies in the U.S. are registered or certified to ISO 9001:2000.

For additional information and IDC locations, please visit www.inflow.com or call 877.321.2464. For more information on Inflow's corporate strategy, please call Jim McHose at 303.942.2858.