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Inflow's Automation Focus Featured in BusinessWeek Magazine

BusinessWeek's `Info Tech 100' Edition Features Inflow as Innovative Services Provider

 

6/21/2004

Denver, CO -- Today, Inflow, a leading provider of outsourced technology services, announced it has been featured in the June 21 issue of BusinessWeek magazine.

The article covers how Inflow, the operator of 13 computer data centers across the United States, is responding to labor-cost pressures by automating procedures without increasing the work required to host Web sites and other applications for more than 900 corporate customers. Inflow is ISO 9001:2000 certified and has over 300 processes and procedures in place to run its operations, and its customers' operations, more effectively. Inflow's Server Management software is also highlighted, which was designed to automatically set up servers and patch program glitches in a fraction of the time it would take to do so manually. As a result, at any given time, only a handful of people are able to run 20,000-square-foot facilities packed to the rafters with humming equipment.

Also included in the article is detail on Inflow's financial health. The article states seven-year-old Inflow has survived the downturned economy and is on track to increase revenues by 31%, to $63 million, this year. Because of its highly automated operations, Inflow has reduced its operators in each data center by 45% in the past three years. "We're able to bring on additional business without adding employees," says Inflow Chief Executive Art Zeile.

Additionally, the article mentions Inflow's customer-satisfaction rating of 9 (on a scale of 1 to 10) for four years running, compared to a tech-industry average of 7.8. The article appears on BusinessWeek Online at the following link: http://www.businessweek.com/magazine/content/04_25/b3888614.htm, as well as in the June 21 BusinessWeek print edition. "We're very excited to be receiving national attention for something that has been a fundamental component of our culture since inception -- process, automation and their effect on our customers," says Zeile. "We look forward to continuing to enhance operations for our national base of customers."

About Inflow, Inc.

Inflow, Inc. was founded in 1997 and is headquartered in Denver, Colorado. Inflow is an ISO 9001:2000 certified provider currently serving more than 930 customers from its network of 13 data centers across the United States. Leveraging its expertise in application, network and datacenter management, the company is able to deliver the most reliable, secure, scalable and cost-effective outsourcing solutions available. Core services are offered within Inflow's three primary lines of business: Application & Infrastructure Management, Business Continuance/Disaster Recovery, and IT Professional Services. Inflow's solutions help customers increase revenues, decrease costs and enhance productivity.

For additional information and IDC locations, please visit www.inflow.com or call 877-321-2464.