Strong Performance and Growing Customer Base Secures Milestone
Pittsburgh, PA — (Business Wire) — Today,
Inflow Inc., a leading provider of managed IT outsourcing solutions to
companies with critical applications, announced that its Pittsburgh,
Pa., Internet Data Center (IDC) has achieved EBITDA positive status.
Inflow-Pittsburgh is the tenth Inflow market to reach EBITDA positive, to date.
“In today’s competitive environment, the attainment of EBITDA
positive by the Pittsburgh IDC represents yet another major
achievement,” said Mark Hughes, chief financial officer for Inflow. “The
continuing growth in EBITDA positive IDCs validates Inflow’s business
model. Our focus on people, processes and systems to support our
customers allows us to be better and make money.”
“We are excited to have reached this important milestone that we have
worked toward for the past three years,” said Patrick Bixel, general
manager for Inflow-Pittsburgh. “Our excellence is a direct result of the
high caliber team in Pittsburgh. We have earned an outstanding
reputation for quality in the marketplace and we look forward to
providing the highest satisfaction to our growing customer base.”
Inflow-Pittsburgh attributes this achievement to its outstanding performance in the last 12 months:
- ISO 9001:2000 certification: Inflow-Pittsburgh was Inflow’s
first IDC to become ISO 9001:2000 certified. Inflow as a company has
subsequently been awarded ISO certification.
- Outstanding sales performance: The IDC has produced the top
Inflow sales representative in 2002 and has recently doubled its sales
staff to accommodate new growth.
- Nearly doubled revenue numbers: Inflow-Pittsburgh currently
generates approximately $2.4m in annual recurring revenue, up 82% from a
- Significantly increased customers and enterprise customers: The
IDC has 47 total customers as of August 2003, up 47% from 32 customers a
year ago. Newer enterprise customers include Development Dimensions
International (DDI) and Crown Castle.
Maurice Gordon, manager of network services at Development Dimensions
International (DDI), a global human resources consulting firm,
reaffirmed Inflow’s customer-oriented focus.
“Inflow’s customer service is fantastic. The staff is always helpful
and clear; I do not hesitate to discuss with Inflow any IT needs that I
have.” “Inflow’s customer service remains phenomenal,” said Manu
Brahmam, manager of MIS for DDI. “We’re even happier with Inflow today
than when we first chose them.”
About Inflow Pittsburgh
Inflow’s Pittsburgh IDC was opened in June of 2000. The facility has
experienced zero downtime since opening. The IDC has on-site technical
staff members that currently support customers 24 x 7, including Crown
Castle, Development Dimensions International (DDI), Pittsburgh
Technology Council, Sargent Electric, Steel City Telecom, Leeds Business
Accessories, and The Grant Street Group.
The IDC is centrally located at 2202 Liberty Ave, Pittsburgh, PA 15222.
Inflow provides facilities-based IT solutions to companies with
critical business and network applications. Founded in 1997, Inflow
opened its first Internet Data Center (IDC) in June 1998 and currently
serves more than 775 customers from its IDCs in 12 markets throughout
the U.S. Leveraging its expertise in application, network and datacenter
management, the company is able to deliver the most reliable, secure,
scalable and cost-effective outsourcing solutions available. Core
services are offered within Inflow’s three primary lines of business:
Application Hosting and Management, Business Continuance and Disaster
Recovery, and Enterprise Datacenter Management. In its sixth year of
business, Inflow generated approximately $50.7 million in total revenues
last year. Investors include Meritage Private Equity Funds, Centennial
Ventures, Telecom Partners, Spire Capital Partners, The Halyard Capital Fund, GE Capital and PNC Equity.
Inflow has recently received ISO 9001:2000 certification. Lloyd’s
Register Quality Assurance (LRQA), a worldwide leader in quality systems
evaluation, concluded that Inflow should be registered to ISO 9001:2000
as it has successfully completed audits for Inflow’s Quality Management
System. ISO 9001:2000 is an international standard of quality. Less
than one percent of companies in the U.S. are registered or certified to
For additional information and IDC locations, please visit www.inflow.com or call 877-321-2464. For more information on Inflow’s corporate strategy, please call Jim McHose at 303-942-2858.