InFlow Enhances Customer Security through Alliance with Internet Security Systems


Denver, CO — On the heels of securing an additional $35 million in funding, Inflow, Inc., a leading provider of managed web hosting and IT services, announced today the rollout of an additional security service offering with Atlanta-based Internet Security Systems, Inc. (ISS) (Nasdaq: ISSX), a leading global provider of threat protection solutions.

“Our customers are demanding increased security and rightfully want to know their critical data is protected from intruders,” said Art Zeile, chief executive officer, Inflow. “By teaming with Internet Security Systems – the respected leader in the security space—we can enhance the services we have offered our customers for the last four years.”

Managed Security Services 
The new offerings, including managed intrusion protection for networks and servers, remote scanning services, and managed antivirus service are ideal for companies that require constant protection against attacks, but do not have the resources, expertise or monitoring capabilities to perform the services in-house.

This high-caliber threat protection has been likened to adding alarm systems and motion detectors to homes, furthering the degree of protection beyond typical “firewall” monitoring.

Internet Attacks on the Rise 
According to the Computer Security Institute’s “2002 Computer Crime and Security” survey, 90 percent of respondents detected computer security breaches within the last 12 months and 80 percent acknowledged financial loss due to these intrusions. Therefore, Inflow and ISS are providing Inflow customers with a tighter security solution.

After a formal review, Inflow deemed Internet Security Systems to have high- caliber products and quality customer service and therefore chose the company to enhance its current security offerings.

“Today’s online threats are more sophisticated than ever before and are increasingly leveraging vulnerabilities found at the application layer,” said Steve Laubenstein, vice president of Channels and Small Medium Business (SMB) for Internet Security Systems. “ISS’ Managed Security Services complement Inflow’s product suite and provide additional value to Inflow customers with 24/7 protection against the latest online threats.”

Staff members at each Inflow IDC will be fully trained and will serve as authorized contacts for Inflow customers in the event of a security incident. Inflow’s systems will be integrated to facilitate a single point of contact with Internet Security Systems and the customer. The new product offerings are supported with industry-leading Service Level Agreements (SLAs) including a 100 percent customer satisfaction guarantee.

Inflow launched 18 new products in 2001. The most recent additions to Inflow’s enhanced offerings include Enterprise Data Center Management (EDM), Business Continuance services, Intelligent Routing for Internet access, managed firewall services, and Application and Infrastructure management. These services complement the other offerings Inflow has been providing its customers which include, content distribution, load balancing, data storage and InflowNetTM, –Inflow’s Internet access service that offers a 100 percent availability commitment.

About Inflow

Companies with critical business applications trust Inflow’s Internet Data Centers (IDCs) and managed hosting services, which enhance Web performance, ensure 100 percent availability and deliver the highest customer satisfaction. Inflow guarantees 100 percent Internet access through multiple Tier-1 ISP networks, offering a highly scalable and available offering. Inflow’s cost-effective services, backed by certified engineers and first-rate customer service, allow companies to focus on their core businesses.

Launched in 1997, Inflow has raised more than $330 million. The company currently employs 400 people and services more than 700 customers. Inflow has 18 IDCs in the United States and Europe with more than 600,000 square feet of space under operation. For additional information and IDC locations, please visit or call 877-321-2464.